Fraktpolicy

We’re thankful for your confidence and support. To deliver a seamless shopping journey, kindly go through the relevant notices covering order arrangements, logistics delivery and cost explanations below.

Shipping Origin & Order Handling Duration

Every order will be dispatched from our US warehouse to guarantee stable product quality.

Order preparation will be finished within 1 to 2 working days, excluding weekends and statutory holidays.

Domestic Delivery (Orders within the United States)

We cooperate with renowned local logistics providers such as UPS, FedEx and USPS to achieve speedy parcel delivery.

Delivery Cycle: Shipments across the US arrive within 3–5 working days.

Logistics Tracking: A tracking code will be sent to your email address once your goods are dispatched.

Cross-Border Delivery (Orders Outside the United States)

We collaborate with international logistics suppliers including DHL, FedEx and UPS for overseas transportation.

Delivery Cycle: The regular shipping period ranges from 7 to 15 working days.

Customs Clearance & Delivery Reminder: Overall delivery speed is determined by the customs clearance progress of your receiving country. Minor delivery delays might take place, yet complete tracking information will always be offered for your reference.

Customs Tariffs and Import Charges

Our pricing adopts a full-inclusive DDP solution that covers all customs levies and import taxes in advance.

You will not be charged any extra fees when receiving your parcel.

Order Logistics Tracking

Email Updates: Comprehensive tracking information will be delivered to your email inbox.

Dual Tracking Options: You may check shipment status through the hyperlink in the notification email or directly access the official website of the logistics carrier.

Important Delivery Reminders

Verify the accuracy of your receiving address to prevent delivery failures or parcel loss.

Please get in touch with our customer service team right away if your parcel arrives damaged or encounters a delay exceeding 10 working days.

Get In Touch With Us

Feel free to reach our customer service team for all inquiries and service demands:

Service Email: adduaruth57@gmail.com

Response Efficiency: We will respond to all customer messages within 24 hours.